Your privacy matters.
Effective October 2026. This policy explains how ScoreMend, LLC handles information shared through score-mend.com.
Information we collect
When you contact us, request a tradeline, or book a consultation, we collect the information you provide, such as your name, email address, phone number, and details about your goals. Please do not send your Social Security number, date of birth, or account numbers through website forms. If you become a client, we collect the documents needed to verify your identity with the credit bureaus through secure client onboarding.
How we use it
- To respond to your questions and schedule consultations
- To provide the services you request, including disputes with credit bureaus and creditors you authorize
- To send you information about your account and services
- To meet our legal and regulatory obligations
We do not sell your personal information.
Third-party services
Some features of this site are provided by third parties with their own privacy policies, including our online consultation scheduling, client onboarding and affiliate portals, our credit monitoring partner (MyFreeScoreNow), and our website form processor. When you use those services, the information you enter is handled under their policies.
Cookies
This site does not use advertising cookies. It loads fonts from Google Fonts, and third-party pages we link to may use their own cookies.
Text messages
If you agree to receive texts, message frequency varies and message and data rates may apply. Reply STOP to opt out at any time. We do not share your mobile number with third parties for their marketing.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure.
Your choices
You may ask us to access, update, or delete the personal information you've provided, subject to records we must keep by law. Contact us using the details below.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact
ScoreMend, LLC
30 N Gould St, Sheridan, WY 82801
creditsupport@score-mend.com · 888-711-5116